Refund & Cancellation Policy

We want you to be confident before you pay. Demos and early access are free, so you can evaluate UdyamSuite before choosing a paid plan. This policy applies to paid subscriptions for the UdyamSuite service.

Early access, demo walkthroughs, and trial access are provided free of charge. No payment is required for a demo. If you are on a free early-access plan, there is nothing to cancel or refund.

Paid plans are billed monthly or yearly in advance, in INR, at the prices shown on the pricing page or in your order confirmation. Applicable taxes are extra unless stated otherwise. Your subscription renews automatically for the period you selected unless you cancel before the renewal date.

You can cancel at any time by emailing hello@udyamsuite.com from the email address associated with your account, or through the account/billing settings if available.

When you cancel, access continues until the end of the current billing period. We do not automatically refund the unused portion of a period unless required by law or approved under this policy.

If you believe you were charged in error, were charged after cancelling, or the service did not work as described, contact us within 7 days of the charge. We will review the request and may ask for details about the issue.

Refunds may be approved at our discretion for duplicate charges, billing errors, or verified service failures. Refunds are generally not available for change of mind after a billing period has started, for partial months, or for add-on services that have already been delivered.

Nothing in this policy limits any refund rights you may have under applicable law.

Email us with:

• The account email and company name.
• The invoice number or payment reference.
• The date and amount of the charge.
• A short description of why you are requesting a refund.

Send the request to hello@udyamsuite.com with the subject “Refund request”.

If a refund is approved, we will process it to the original payment method within 7–10 business days of approval. Your bank or payment provider may take additional time to post the credit. We will confirm by email when the refund has been initiated.

If you have a billing concern, please contact us first so we can investigate. Initiating a chargeback without contacting us may delay resolution and result in suspension of access while the dispute is reviewed.

We may update this policy from time to time. The effective date at the top of this page shows the latest version. Changes apply to subscriptions after the effective date unless required otherwise by law.

Questions about billing or refunds? Email hello@udyamsuite.com. See also our Terms & Conditions.